Our story
It all started in a small sunlit apartment in Portland, Oregon, where Emily Carter, a lifelong animal lover and freelance designer, shared her cozy home with two of her greatest companions — Luna, a fluffy white Pomeranian with endless energy and attitude, and Milo, a quiet tabby cat who preferred windowsills and soft blankets to just about anything else.
FAQ
What sizes are best for my pet?
We offer a variety of sizes for both cats and dogs — from small kittens to large breeds. Please refer to the size guide on each product page. If you're unsure, feel free to message us with your pet's weight and breed — we’re happy to help!
Are your beds and toys washable?
Yes! Most of our items are machine washable. We recommend using a gentle cycle and air drying or tumble drying on low heat. Specific care instructions can be found in each product description.
What materials do you use? Are they safe?
Absolutely. We use pet-safe, hypoallergenic, and eco-friendly materials like vegan faux fur, wool felt, and breathable fabrics. Your pet’s comfort and safety are always our top priorities.
Do you ship internationally?
Yes, we do! We offer international shipping to many countries. Shipping options and delivery times will appear during checkout based on your location.
How long will it take to receive my order?
Processing typically takes 1–3 business days. Delivery time depends on your location:
- Domestic: 5–10 business days
- International: 7–21 business days
You’ll receive tracking info as soon as your order ships.
My item arrived with creases from packaging. What should I do?
Don’t worry — this is normal. Products made of felt or faux fur may show slight creases due to packaging. They’ll relax within a few days, or you can gently fluff them with your hands or use a hairdryer on low heat to restore the shape faster.
Can I send an item as a gift?
Absolutely! Just mark your order as a gift at checkout. We’ll remove pricing info and can include a personal message upon request.